Privacy Policy
Sway ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you use our marketplace for trips and experiences (the "Service").
1. Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, payment details, and other information you provide when creating an account or booking a trip/experience.
- Communications: Messages and inquiries sent through our platform or customer support channels.
- Usage Data: Information about your interactions with the app, such as pages visited, search queries, and booking preferences.
- Device Information: IP address, browser type, and operating system for app performance and security.
Standard message and data rates may apply when using the user invite feature.
2. How We Use Your Information
We use your information to:
- Facilitate trip and experience bookings.
- Communicate with you about bookings, confirmations, and customer support.
- Improve the Service through analytics and user feedback.
- Protect against fraud, unauthorized transactions, and security risks.
3. Sharing Your Information
We may share your information with:
- Service Providers: Such as payment processors or hosting services, to operate and improve the Service.
- Experience Organizers/Hosts: To fulfill bookings and coordinate experience details.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the case of a merger, acquisition, or sale of assets.
4. Your Choices
- Communication Preferences: You can opt out of promotional messages by updating your settings or following the unsubscribe instructions in communications.
- Data Access and Deletion: Request access to or deletion of your personal information by contacting us at support@swaytravel.co.
5. Security
We implement industry-standard measures to protect your data. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Third-Party Services
Our Service may include links to third-party services, which have their own privacy policies. We encourage you to review their practices.
7. Children's Privacy
Our Service is not intended for individuals under 18. We do not knowingly collect personal information from minors.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted here, and the "Effective Date" will be revised.
9. Contact Us
If you have questions about this Privacy Policy, contact us at:
